Ibajee's Terms and Conditions — Know this before using our services

1 General Terms

Ibajee is an online gaming platform offering a range of gaming and entertainment services to users in Bangladesh. By accessing the ibajee website or app, you confirm that you have read, understood, and fully accepted these terms and conditions.

Ibajee reserves the right to update these terms and conditions at any time. For significant changes, members will be notified via email or in-app notification. Continued use of the service after any changes will be taken as acceptance of the updated terms.

• Ibajee's services are for personal, non-commercial use only.
• Each person may only register one account.
• Any form of fraud, manipulation, or dishonest activity on the ibajee platform is strictly prohibited.
• Using automated software, bots, or scripts to play games or gain any advantage is prohibited.

2 Account Register

To open an account with ibajee, you must provide accurate and truthful information. Registering with false details is a direct violation of these terms and conditions and may result in account termination.

• Please provide your correct name, mobile number, and date of birth during registration.
• You are solely responsible for keeping your account password confidential. Do not share your password with anyone.
• Any unauthorized access to your account or suspicious activity must be reported to ibajee immediately.
• Opening multiple accounts is strictly prohibited. If detected, all accounts will be closed and any funds held may be forfeited.
• Ibajee may request identity verification documents at any time to validate an account.

3 Age Verification

Ibajee strictly does not serve anyone under the age of 18. The date of birth provided during registration is verified. If there is any doubt, ibajee may request a national ID card or other government-issued document.

4 Deposits & Payments

Deposits can be made via bKash, Nagad, and Rocket. The minimum deposit amount is set and may change from time to time. Deposits are generally credited instantly or within a few minutes.

• Deposits must be made from a mobile banking account registered in your own name.
• Sending payments from another person's account is prohibited and may result in your account being blocked.
• All deposited funds must come from a legitimate source. Money laundering is strictly prohibited.
• An automatic confirmation message is sent for every deposit.
• Ibajee does not charge any deposit fees, though mobile banking service charges may apply.

5 Withdrawal Policy

Ibajee's withdrawal process is fully transparent and fast. For verified accounts, withdrawals are typically completed within 1 to 5 minutes.

• Your account must be fully verified before a withdrawal can be processed.
• A minimum withdrawal amount and a daily maximum limit are in place.
• Wagering requirements must be met before bonus funds can be withdrawn.
• In cases of suspicious activity, ibajee may temporarily hold withdrawals and request additional verification.
• Ibajee reserves the right to cancel withdrawals if fraudulent activity is proven.

6 Bonuses & Promotions

Ibajee regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are published at the time the bonus is announced.

• The welcome bonus applies to first deposits only.
• Withdrawals are not possible unless the wagering requirements for each bonus have been met.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled and the accounts blocked.
• Maximum bet amounts may be restricted when playing with bonus funds.
• Ibajee reserves the right to modify or cancel any bonus offer at any time.
• Cashback and reload bonuses apply to eligible accounts only.

7 Gaming Rules

All games on ibajee operate according to international standards. Each game has its own rules, which can be viewed before play begins.

• Game outcomes are entirely random and technology-controlled. No manipulation is possible.
• If a technical error makes the outcome of a game uncertain, that game is voided and the wagered amount is refunded.
• If your internet connection drops, the game result is saved on the server and will be available once you reconnect.
• If cheating is detected in any game, the associated winnings will be voided.

8 Responsible Gaming

Ibajee is strongly committed to responsible gaming. We want our members to enjoy gaming as entertainment, not let it become an addiction.

• Use deposit limits, session time limits, and the self-exclusion option.
• If you notice signs of gaming addiction, please reach out to our support team.
• Ibajee may temporarily or permanently suspend any account when necessary.

For more details, please visit our Responsible Gaming View page.

9 Account Suspension & Termination

Ibajee may temporarily suspend or permanently close an account for any of the following reasons:

• Registration using false or incorrect information.
• Operating multiple accounts.
• Abuse of the bonus system.
• Fraudulent or illegal activity.
• Attempting to hack an account or steal another user's information.
• Disrespectful behavior toward ibajee staff.

Upon account termination, the balance may be refunded or forfeited depending on the applicable terms.

10 Privacy & Data Protection

Ibajee takes your personal data privacy seriously. We never sell or share your information with third parties without authorization.

• All data is protected by SSL encryption.
• Payment details are never stored on our servers.
• To learn more about how your data is used, please see our Privacy Policy Read.

11 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. ibajee is committed to resolving all complaints fairly and promptly.

• An initial response is provided within 72 hours of receiving a complaint.
• Complex issues are resolved within a maximum of 14 business days.
• If you are not satisfied with ibajee's decision, you have the right to file a complaint with the relevant licensing authority.

12 Right to Modify

Ibajee reserves the right to update these terms and conditions, in whole or in part, at any time. Any changes will be published on the website and registered members will be notified. Continued use of the service after an update constitutes acceptance of the revised terms.