Data Protection

Ibajee's Privacy Policy — Our Commitment to Protecting Your Data

Ibajee believes that protecting your personal data is our highest responsibility. In this privacy policy, we clearly explain — what information we collect, why we collect it, and how we keep it secure.

Updated: January 2026 Fully in Bengali SSL Secured
Important: Using any ibajee service means you agree to this privacy policy. Your data is never sold to third parties. We use information solely to improve our services and maintain security.
Every piece of your information is fully secure at ibajee. We comply with international data protection standards and treat your privacy with the utmost respect.

1 What Information We Collect

We collect certain information while you use ibajee's services. This data is used only to improve your experience and ensure security. Under our privacy policy, we collect the following types of information:

Personal Identity Information

  • Full name and date of birth
  • Mobile number and email address
  • National ID number (for verification purposes)
  • Residential address (optional)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Transaction History & Amount
  • Deposit & Withdrawal Records
Important: ibajee does not store your full bank account details or card numbers. All payment processing is completed through fully encrypted channels.

Technical Information

  • IP Address & Device Information
  • Browser type and operating system
  • Login time and session data
  • Gaming Activity Log

2 How Your Data Is Used

Ibajee uses collected data only for specified purposes. Under our privacy policy, no information is used for any unauthorized purpose.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To improve the gaming experience and overall platform performance.
  • Security: To prevent fraud and unauthorized access.
  • Legal Obligations: To comply with applicable laws and regulatory authority requirements.
  • Customer Support: To resolve your complaints and queries promptly.
  • Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

3 How Long Your Data Is Retained

Ibajee retains your data only for as long as necessary. While your account is active, your information is kept on file. After account closure, certain data may be retained for up to five years as required by law.

Type of Information Retention Period Reason
Identity Document Information 5 years after account closure Legal Obligation
Transaction History 7 Years Financial Regulatory Directive
Gaming Log 3 Years Dispute Resolution
Cookie & Session Data 30–90 Days Platform Experience
Support Chat History 2 Years Service Quality Control

4 Who Your Data Is Shared With

Ibajee never sells your personal data. However, in certain circumstances, limited information may be shared with the following parties:

  • Payment Processor: Transaction details required to process deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity Verification Service: Approved third party for the KYC process.
  • Law Enforcement: Where required by court order or legal obligation.
  • Regulatory Authority: As required by the licensing authority.
  • Technology Partners: For platform operations, under strict confidentiality agreements.
Never shared: ibajee does not share your information with advertisers, third-party marketers, or any other gaming platform.

5 Cookie Policy

Ibajee uses cookies on its website and app. Cookies are small data files stored in your browser that help maintain your session and improve your overall experience.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Collects platform usage statistics. Not personally identifiable.

Cookies can be managed through your browser settings. However, disabling cookies entirely may cause some features to not work properly.

6 Your Rights

Under ibajee's privacy policy, you have full rights over your own data:

  • Right to Access Your Data: You may request to know what information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
  • Right to Object to Processing: You may object to the use of your data for specific purposes.
  • Portability: You may request a copy of your data in a structured format.
  • Unsubscribe from Marketing Communications: You can opt out of promotional messages at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

7 Child Protection

Ibajee strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If you believe a minor is using ibajee, please contact us. We will take action promptly.

8 Data Security Measures

Ibajee uses the most advanced technology to protect your privacy. Our security infrastructure is built to international standards:

  • 256-Bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Server-level protection against cyberattacks.
  • Regular Security Audits: Audited by third-party security experts.
  • Data Backup: Regular backups on encrypted servers.
  • Staff Training: All ibajee staff receive regular data protection training.

9 Third-Party Links & Services

The ibajee platform may integrate certain third-party game providers and services. These services have their own privacy policies, which are outside ibajee's control. Please review their respective privacy policies before using any third-party services.

Ibajee only works with third parties who follow strict data protection standards and have signed a confidentiality agreement with us.

10 Changes to the Privacy Policy

Ibajee may update this privacy policy at any time. Registered members will be notified of any significant changes. The date of the latest update will be shown at the top of this page. Continued use of the service constitutes acceptance of the revised policy.

11 Contact

Contact us for any questions or requests regarding the Privacy Policy:

  • Email: [email protected]
  • Support: 24/7 Live Chat available on the ibajee app and website
  • Response Time: Within 72 hours at most

At ibajee Data Protection 6 Pillars

What we do to protect your privacy.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL technology. No third party can read this data. ibajee's privacy policy ensures the highest level of security.

Strict Identity Verification

Ibajee verifies every account through its KYC process. This ensures that no one else can access your account and that your funds remain completely secure.

Secure Data Storage

Your data is stored on encrypted cloud servers. Regular backups are taken and multiple layers of security are in place to prevent unauthorized access.

Your Data Is Never Sold

Ibajee never sells or exchanges your personal data with third parties. Our privacy policy makes no exceptions on this matter.

Your Control

You have full rights over your own data. You can request to view, correct, or delete your information at any time. ibajee will respond promptly.

Regular Security Audits

Ibajee's security systems are regularly audited by independent experts. Any vulnerabilities found are addressed immediately.

About Privacy General Inquiries

The most common questions from our members.

No. ibajee never stores your full bank or mobile banking account details. All payment processing is handled through fully encrypted third-party gateways. Only transaction summaries (amount and timestamp) are kept on record.

ibajee does not share your data with external advertisers. We may use your email or phone number only for ibajee's own promotional communications — and only with your consent, which you can withdraw at any time.

Even after account closure, certain data must be retained for a specified period due to legal obligations (e.g., transaction history for 7 years). However, this data is used for legal purposes only and is never used for any marketing activity.

ibajee's security team is active 24/7. Any unauthorized access attempt is detected immediately, your account is locked, and you are notified right away. If any damage occurs, swift recovery measures are taken.

Registered members will be notified in advance via app notification and email whenever significant changes are made to the Privacy Policy. The date of the latest update will always be displayed at the top of this page.

Start Gaming Safely At ibajee

Now that you've read ibajee's privacy policy, go ahead and register with confidence — and experience Bangladesh's most secure gaming platform.

By registering, you agree to ibajee's Terms and Conditions and agreeing to our privacy policy.

বাংলা